Kaylee Garcia

• Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with residents.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

- Set up programs engaging for residents, such as concerts, jeopardy games, movies, etc.

- Greet performers and professors and speakers who come in to speak with residents and give out speeches.

- Take attendance and keep count of how many residents show up for each program provided at Benchmark.

- Assist managers with any given tasks or duties.

- Greet visiting families and visitors.

• Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
• Took resident and visitor orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
• Set up and broke down dining room and organizing components logically.
• Assisted with special events and large parties, ensuring smooth operations and guest satisfaction.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Assisted cashiers and baggers to take their breaks and helped to load customers carts with their groceries.
• lead cashiers manage change and existing orders