Ayden Heath
Centralia,IL
Summary
Digital Personal Shopper at Walmart with a proven track record in customer engagement and order proofing. Leveraged strong product knowledge and adaptability to enhance client satisfaction and mentor new team members. Recognized for exceptional attention to detail and effective communication, ensuring seamless shopping experiences in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Digital Personal Shopper
Walmart
Centralia, IL
08.2024 - Current
- Assisted clients in selecting products based on preferences and needs.
- Learned to navigate online shopping platforms efficiently for timely order fulfillment.
- Developed strong product knowledge to provide informed recommendations to customers.
- Adapted quickly to changes in inventory and availability, ensuring customer satisfaction.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
No Degree - Welding
Kaskaskia College
Centralia, IL05-2028
High School Diploma -
Christ Our Rock Lutheran High School
Centralia, IL05-2026
Skills
- Customer service
- Attention to detail
- Flexible schedule
- Verbal and written communication
- Order proofing
- Delivery procedures
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Problem-solving
- Excellent communication
- Food safety and sanitation
- Active listening
- Adaptability and flexibility
- Customer engagement
Timeline
Digital Personal Shopper
Walmart
08.2024 - Current
No Degree - Welding
Kaskaskia College
High School Diploma -
Christ Our Rock Lutheran High School