Ayesha Mohammed
Prosper ,TX
Summary
Dynamic and results-oriented professional and full time Masters student with extensive experience in healthcare and education, notably at Allen Psychiatry. Excelled in team leadership and demonstrated proficiency in patient education and conflict resolution, achieving significant improvements in team productivity and patient satisfaction.
Experienced with academic research, group projects, and time management. Utilizes research skills to gather and analyze data effectively, contributing to informed decision-making.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Prescription Coordinator
Allen Psychiatry
09.2023 - Current
- Collaborated closely with pharmacists and other healthcare professionals to resolve discrepancies or issues related to prescription orders in a timely manner.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Trained new team members by relaying information on medication management.
- Upheld compliance with HIPAA regulations while managing confidential patient information.
- Built professional relationships with customers to establish trust and credibility.
- Promoted a positive work environment by fostering teamwork and open communication
- Developed and maintained courteous and effective working relationships.
Spravato Volunteer
Allen Psychiatry
08.2022 - 08.2023
- Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Monitored vital signs and reported changes to team, ensuring timely medical interventions when necessary.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Phlebotomy Technician
ICF
08.2022 - 07.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Medical Assistant
SS Medical Services
10.2019 - 02.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Completed EKGs and other tests based on patient presentation in office.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Pharmacy Technician
Walgreens
05.2019 - 11.2019
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Master of Science - Clinical Psychology
California Southern University
Chandler, AZ12-2024
Bachelor of Science - Cellular & Molecular Biology
Elmhurst University
Elmhurst, IL05-2022
Skills
- Patient Education
- Team Leadership
- Laboratory Skills
- Direct Patient Care
- Attention to Detail
- Mental Health
- Conflict Resolution
- Teamwork
- Patient Interaction
- Organizational Development
- Time Management
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Amazon Web Services (AWS) Certified
- HIPAA Certified
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Arabic
Limited Working
Timeline
Prescription Coordinator
Allen Psychiatry
09.2023 - Current
Spravato Volunteer
Allen Psychiatry
08.2022 - 08.2023
Phlebotomy Technician
ICF
08.2022 - 07.2023
Medical Assistant
SS Medical Services
10.2019 - 02.2022
Pharmacy Technician
Walgreens
05.2019 - 11.2019
Master of Science - Clinical Psychology
California Southern University
Bachelor of Science - Cellular & Molecular Biology
Elmhurst University
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