Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayishah Armstrong

Oskloosa,IA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Willing to learn new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Mahaska Drug
2019.10 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Checked in the medications that came to the pharmacy

Bookkeeper

Mahaska Drug
2019.10 - Current

This job I mainly do on the weekends, during the week if needed

  • Maintained and processed deposits and money logs.
  • Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
  • Input financial data and produced reports using Google docs and online QuickBooks.

Floor Manager

Mahaska Drug
2019.10 - Current
  • Managed store inventory and stock levels to maintain availability of products.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.

Resource Teacher

Yellow Iron
2019.03 - 2019.09
  • Facilitated differentiated instruction by providing a variety of resources tailored to meet each student''s unique needs and abilities.
  • Provided support for struggling students through targeted one-on-one instruction, improving overall class performance.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Managed classroom behavior effectively, creating a safe and supportive environment conducive to learning.
  • Increased student understanding by utilizing various teaching methods and adapting to individual learning styles.

Education

High School Diploma -

Oskaloosa High School
Oskaloosa, IA
05.2018

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Medication Dispensing
  • Drug Inventory Control
  • Employee Management
  • POS Systems
  • Employee Relations

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Mahaska Drug
2019.10 - Current

Bookkeeper

Mahaska Drug
2019.10 - Current

Floor Manager

Mahaska Drug
2019.10 - Current

Resource Teacher

Yellow Iron
2019.03 - 2019.09

High School Diploma -

Oskaloosa High School
  • CPhT - Certified Pharmacy Technician
Ayishah Armstrong