Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayla Siddique

West Palm Beach,FL

Summary

Organized and dedicated administrative assistant with expertise in high-profile client relations and thriving in fast-paced environments. Detail-oriented and decisive, with proven problem-solving, multitasking, and clerical management skills. Adept at executing administrative responsibilities accurately, both independently and collaboratively.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Administrative Assistant to Events Manager

Morton's The Steakhouse
West Palm Beach, Florida
02.2025 - Current
  • Coordinated high-end private dining events, overseeing logistics from inquiry to execution for optimal guest experience
  • Maintained accurate client profiles, bookings, and financial records to support efficient event planning and service delivery
  • Prepared and managed contracts, banquet event orders (BEOs), bespoke client materials, and post-event reports
  • Liaised with kitchen, service teams, and vendors to ensure seamless event operations and enhance overall event success
  • Supported office operations, including vendor coordination, inventory, and workspace organization
  • Delivered polished front-of-house service, greeting guests and managing reservations

Fine Dining Server

Morton's The Steakhouse
West Palm Beach, Florida
01.2023 - Current
  • Delivered elevated fine dining service in a high-volume steakhouse, ensuring exceptional guest experiences
  • Executed private banquet and event service, coordinating timing and courses to enhance guest satisfaction
  • Collaborated with kitchen and service teams to streamline operations and improve guest experience
  • Managed multiple tables and large parties, ensuring precision and attention to detail for optimal service quality
  • Handled POS transactions, billing, and cash management accurately and efficiently

Customer Experience Specialist

Simpliworks
Raleigh, NC
11.2021 - 10.2022
  • Analyzed client behavior and metrics to support cross-functional teams in enhancing customer lifecycle strategies
  • Developed customer experience roadmap for new clients through targeted email marketing via Hubspot, fostering stronger client relationships
  • Designed branded graphics using Canva for email and social media campaigns, ensuring alignment with brand values

Optical Sales Technician

B.spectacled Suwanee
Suwanee, GA
08.2018 - 08.2020
  • Delivered personalized luxury eyewear experiences, styling 20+ clients daily and ensuring 100% satisfaction
  • Managed high-volume client interactions, educating clients on prescriptions and product care to enhance in-store experience
  • Streamlined operations through inventory tracking, insurance processing, and sales administration, ensuring smooth daily workflow

Education

Bachelors of Business Administration - Marketing

Georgia State University | J. Mack Robinson College of Business
Atlanta, GA
12-2020

Skills

  • Event Coordination
  • Project management
  • Client management
  • Email marketing
  • Hubspot
  • Microsoft 365 Office Suite
  • Canva

Certification

Marketing Director - ELVTR

Timeline

Administrative Assistant to Events Manager

Morton's The Steakhouse
02.2025 - Current

Fine Dining Server

Morton's The Steakhouse
01.2023 - Current

Customer Experience Specialist

Simpliworks
11.2021 - 10.2022

Optical Sales Technician

B.spectacled Suwanee
08.2018 - 08.2020

Bachelors of Business Administration - Marketing

Georgia State University | J. Mack Robinson College of Business

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Ayla Siddique