Followed up on delinquent tenants and coordinated collection procedures.
Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Negotiated storage unit agreements for first-time leases and renewals.
Worked with Property Manager to develop budget forecasts, aligning with financial goals and property needs.
Administrative Assistant
Douglas Emmett, 9401 Wilshire Blvd.
01.2021 - 06.2022
Distributed monthly rent statements; deposit large checks and apply funds accordingly.
Managed 40+ purchase orders and process corresponding invoices, including utilities and costs billed back to tenants.
Walked asset regularly to inspect common areas for cleanliness and other maintenance needs, coordinating vendor work when necessary.
Updated collection notes in MRI ahead of weekly operation meetings.
Receptionist
Douglas Emmett, 8383 Wilshire Blvd.
05.2018 - 12.2020
First point of contact for 70+ commercial tenants; greeted visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered large volume of incoming calls daily to resolve issues, direct callers, and schedule appointments.
Provided clerical support by filing documents, collecting Certificates of Insurance, issuing service tickets, distributing mail, and restocking office supplies.