Ayleen Diaz
Keller Williams Consultants
Columbus,OH
2
Languages
1
Certification
6
years of professional experience
Motivated and personable professional with experience in real estate and high-volume customer service. Strong background in sales, client relations, communication, and problem-solving, with the ability to build genuine relationships and adapt quickly in fast-paced environments. Driven to learn, take initiative, and consistently deliver a high level of service while contributing to team and business goals.
Work History
Realtor
1 Year 4 Months- Sales & Business Development: Generate, qualify, and nurture leads through prospecting, follow-up, relationship building, and client conversion.
- Market Analysis: Research local market trends, property values, inventory, and comparable sales to develop informed pricing and purchasing strategies.
- Client Advising: Consult with buyers and sellers to understand their goals and provide strategic guidance throughout the real estate process.
- Transaction Management: Manage and coordinate transactions from initial consultation through negotiation, inspections, financing, and closing.
- Relationship Management: Maintain client pipelines and communication using CRM platforms, MLS systems, and transaction management tools.
- Negotiation & Problem-Solving: Negotiate offers and navigate transaction challenges while advocating for clients and keeping deals on track.
Server
1 Year 4 Months- Managed multiple tables efficiently during peak hours, maintaining high service quality and order accuracy.
- Provided exceptional customer service, ensuring positive dining experiences and fostering customer loyalty.
- Collaborated with kitchen staff to streamline food preparation processes, reducing wait times for customers.
- Trained and mentored new staff on menu items, service protocols, and operational standards.
- Developed in-depth knowledge of menu offerings, enabling personalized recommendations to guests.
Barista
4 Years- Managed cash register and processed transactions swiftly, ensuring accuracy and integrity.
- Managed the cash register and processed transactions swiftly, with accuracy and integrity.
- Prioritized tasks and maintained productivity efficiently under pressure.
- Worked effectively with team members to ensure smooth operations.
- Maintained cleanliness and organization of the work area.
Education
High School Diploma
- Cosmetology
- Earned Cosmetology license through state approved program
Skills
Client management
Customer & Client Relations
Relationship Building
Problem-Solving
Market analysis
Communication
Multitasking
Conflict Resolution
Team Collaboration
Certification
- Certified in CPR & First-Aid
- Licensed cosmetologist
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Realtor
Keller Williams Consultants
04.2025 - CurrentRead More
Server
Scramblers
03.2025 - 07.2026Read More
Barista
STARBUCKS COFFEE COMPANY
11.2020 - 11.2024Read More
South Western Career Academy
from Cosmetology
Read More
Central Crossing Highschool
High School Diploma
Read More