Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aylin Avila

Elmwood Park,IL

Summary

Adaptable sales associate that's knowledgeable in customer service and product recommendations. Skilled in conflict resolution and money handling, I enhanced customer satisfaction and loyalty through effective problem-solving and willingness to help. As a children’s soccer coach, I built teamwork and development, with a drive to maintain a safe, enjoyable, and engaging environment

Overview

2
2
years of professional experience

Work History

Sales Associate

AutoZone
08.2024 - Current
  • Assisted customers in selecting auto parts, providing product knowledge and recommendations.
  • Maintained organized inventory, ensuring accurate stock levels and timely restocking.
  • Processed transactions efficiently, handling cash and credit payments with precision.
  • Collaborated with team members to achieve sales goals and deliver excellent customer service.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Children's Soccer Coach

Lil Kickers - Chicago
06.2023 - 01.2024
  • Designed and implemented training sessions to enhance player skills and teamwork.
  • Evaluated player performance through regular assessments and feedback sessions.
  • Maintained communication with parents regarding player development and team goals.
  • Developed motor, listening, and team building skills with children ages 18 months-8 years.

Education

High School Diploma -

Lane Technical High School
Chicago, IL

BBA - Business Management

DePaul University
Chicago, IL
06-2029

Skills

  • Customer service
  • Money handling
  • Conflict resolution
  • Product recommendations
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

AutoZone
08.2024 - Current

Children's Soccer Coach

Lil Kickers - Chicago
06.2023 - 01.2024

High School Diploma -

Lane Technical High School

BBA - Business Management

DePaul University
Aylin Avila