Aylin Avila
Elmwood Park,IL
Summary
Adaptable sales associate that's knowledgeable in customer service and product recommendations. Skilled in conflict resolution and money handling, I enhanced customer satisfaction and loyalty through effective problem-solving and willingness to help. As a children’s soccer coach, I built teamwork and development, with a drive to maintain a safe, enjoyable, and engaging environment
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
08.2024 - Current
- Assisted customers in selecting auto parts, providing product knowledge and recommendations.
- Maintained organized inventory, ensuring accurate stock levels and timely restocking.
- Processed transactions efficiently, handling cash and credit payments with precision.
- Collaborated with team members to achieve sales goals and deliver excellent customer service.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Children's Soccer Coach
Lil Kickers - Chicago
06.2023 - 01.2024
- Designed and implemented training sessions to enhance player skills and teamwork.
- Evaluated player performance through regular assessments and feedback sessions.
- Maintained communication with parents regarding player development and team goals.
- Developed motor, listening, and team building skills with children ages 18 months-8 years.
Education
High School Diploma -
Lane Technical High School
Chicago, ILBBA - Business Management
DePaul University
Chicago, IL06-2029
Skills
- Customer service
- Money handling
- Conflict resolution
- Product recommendations
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
AutoZone
08.2024 - Current
Children's Soccer Coach
Lil Kickers - Chicago
06.2023 - 01.2024
High School Diploma -
Lane Technical High School
BBA - Business Management
DePaul University