Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aylin Avila

Elmwood Park,IL

Summary

Adaptable sales associate that's knowledgeable in customer service and product recommendations. Skilled in conflict resolution and money handling, I enhanced customer satisfaction and loyalty through effective problem-solving and willingness to help. As a children’s soccer coach, I built teamwork and development, with a drive to maintain a safe, enjoyable, and engaging environment

Overview

2
2
years of professional experience

Work History

Sales Associate

AutoZone
Chicago, IL
08.2024 - Current
  • Assisted customers in selecting auto parts, providing product knowledge and recommendations.
  • Maintained organized inventory, ensuring accurate stock levels and timely restocking.
  • Processed transactions efficiently, handling cash and credit payments with precision.
  • Collaborated with team members to achieve sales goals and deliver excellent customer service.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Children's Soccer Coach

Lil Kickers - Chicago
Chicago, IL
06.2023 - 01.2024
  • Designed and implemented training sessions to enhance player skills and teamwork.
  • Evaluated player performance through regular assessments and feedback sessions.
  • Maintained communication with parents regarding player development and team goals.
  • Developed motor, listening, and team building skills with children ages 18 months-8 years.

Education

High School Diploma -

Lane Technical High School
Chicago, IL

BBA - Business Management

DePaul University
Chicago, IL
06-2029

Skills

  • Customer service
  • Money handling
  • Conflict resolution
  • Product recommendations
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

AutoZone
08.2024 - Current

Children's Soccer Coach

Lil Kickers - Chicago
06.2023 - 01.2024

High School Diploma -

Lane Technical High School

BBA - Business Management

DePaul University