Aylin Casas

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Verified accuracy of all deliveries against order forms.
• Managed customer inquiries and complaints in polite and professional manner.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Managed entire store operations, ensuring smooth opening and closing five days a week, including weekends.

Restocked inventory as required and maintained orderly supplies.

Operated cash register to process transactions efficiently.
Handled store phone to address inquiries and provide assistance

Utilized computer systems to facilitate international money transfers.

Ensured accurate cash reconciliation at store closing.

Monitored surveillance systems.

Consistently fulfilled customer needs through outstanding service.

Executed necessary mopping and cleaning duties.