Summary
Overview
Work History
Education
Skills
Timeline
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Aylin Moreno Chavez

Redondo Beach,CA

Summary

Motivated Psychology student with a solid foundation in human behavior and interpersonal communication, complemented by hands-on experience in customer service. Demonstrates strong skills in active listening, conflict resolution, and client engagement, with a proven ability to thrive in fast-paced, customer-facing environments. Committed to applying higher education to enhance service quality, support individual needs, and foster positive experiences. Seeking opportunities to contribute to dynamic teams where empathy, communication, and problem-solving are valued.

Overview

9
9
years of professional experience

Work History

Sales Associate

Burlington
Hawthorne, California
11.2020 - Current
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Camp Counselor

Camp Hollywoodland: Recreation and Parks
Los Angeles, California
06.2017 - 08.2017
  • Assisted in developing weekly lesson plans for various age groups.
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Facilitated daily activities, ensuring a safe, inclusive, and fun environment for campers of diverse backgrounds.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
  • Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.

Cashier

New School of Cooking
Culver City, California
01.2017 - 02.2017
  • Assisted in the preparation of food items according to recipes and instructions.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Cleaned kitchen areas, equipment and utensils.
  • Followed established cash handling procedures when collecting payment from customers.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Greeted customers upon arrival in the dining area.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Set up, restocked and cleaned dining areas.

Education

Associate of Arts - Psychology

El Camino College
Torrance, CA
06-2023

High School Diploma -

Pete Knight High School
Palmdale, CA
06-2016

Bachelor of Arts - Psychology

Cal State Dominguez Hills
Carson, CA

Skills

  • Bilingual
  • Microsoft Windows and Office
  • Excellent customer service
  • Attention to detail
  • Multitasking and Prioritization
  • Strong Work Ethic and Dependable
  • Willingness to learn
  • Effective and professional communication
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Calm and professional under pressure
  • Adaptable to changing conditions

Timeline

Sales Associate

Burlington
11.2020 - Current

Camp Counselor

Camp Hollywoodland: Recreation and Parks
06.2017 - 08.2017

Cashier

New School of Cooking
01.2017 - 02.2017

Associate of Arts - Psychology

El Camino College

High School Diploma -

Pete Knight High School

Bachelor of Arts - Psychology

Cal State Dominguez Hills

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