Aylinn Chandler
Des Moines,IA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Retail Wirless Sales Consultant
US Celluar
11.2021 - Current
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Multi-store Accounting Coordinater
Hy-Vee
02.2018 - 09.2021
- Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
- Organized and processed daily accounting invoices, statements and records.
- Coordinated and monitored department workflow to maintain efficiency.
- Tracked funds, prepared deposits and reconciled accounts.
Special Education Assistant
Urbandale Schools
02.2018 - 02.2019
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Gave one-on-one attention to students, while maintaining overall focus on entire group.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Aided elementary school special education teachers in reinforcing efforts for children with various learning and behavioral needs.
Customer Service Associate
Hy-Vee Grocery Store
06.2015 - 02.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Urbandale High School
Urbandale, IA2017
Skills
- Demonstrations
- Industry Trends
- Product and Service Knowledge
- Sales Funnel Development
- Customer Liaison
- Time Management
- Account Reconciliation
Timeline
Retail Wirless Sales Consultant
US Celluar
11.2021 - Current
Multi-store Accounting Coordinater
Hy-Vee
02.2018 - 09.2021
Special Education Assistant
Urbandale Schools
02.2018 - 02.2019
Customer Service Associate
Hy-Vee Grocery Store
06.2015 - 02.2018
High School Diploma -
Urbandale High School
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