Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 20 years.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Children’s Health Center
01.2023 - Current
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Stayed calm under pressure to and successfully dealt with difficult situations.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Medical Receptionist
Children's Health PM Pediatric Urgent Care
06.2022 - Current
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Medical Front Office Receptionist
Faben Ob/Gyn
10.2020 - 06.2022
Answered multi-line phone system and greeted callers enthusiastically.
Interacted with customers by phone, email or in-person to provide information.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic and health history to keep information current.
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Medical Front Office Receptionist
Eye Consultants Of Atlanta
05.2019 - 03.2020
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Checked patient insurance, demographic and health history to keep information current.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Completed patient referrals to other medical specialists.
Medical Front Office Receptionist
A Womans Choice Of Jacksonville
05.2019 - 01.2020
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Maintained current and accurate medical records for patients.
Helped patients complete necessary medical forms and documentation.
Organized paperwork such as charts and reports for office and patient needs.