Ayman Halaka
Bayonne,NJ
Summary
Dynamic banking professional with a strong work ethic and critical thinking skills, previously at Abu Dhabi Commercial Bank. Successfully resolved complex customer issues and boosted sales through proactive cross-selling. Demonstrated efficiency in managing high-volume transactions while ensuring compliance with regulatory standards and maintaining exceptional service quality.
Overview
14
14
years of professional experience
Work History
Senior Teller
Abu Dhabi Commercial Bank
Dubai
10.2019 - Current
- Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
- Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs.
Senior Teller
Union National Bank - United Arab Emirates
Dubai
12.2013 - 10.2019
Teller
Al Fardan Exchange
Dubai
01.2011 - 10.2013
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor Of Commerce - Accounting And Finance
Sohag University
Sohag09.2008
Skills
- Strong work ethic
- Efficient task prioritization
- Collaboration and teamwork
- Critical thinking
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Senior Teller
Abu Dhabi Commercial Bank
10.2019 - Current
Senior Teller
Union National Bank - United Arab Emirates
12.2013 - 10.2019
Teller
Al Fardan Exchange
01.2011 - 10.2013
Bachelor Of Commerce - Accounting And Finance
Sohag University