Ayman Youssef
lambertville
Summary
Retail specialist with expertise in customer interaction and sales optimization. Proven track record of enhancing customer satisfaction through effective complaint resolution and personalized support. Committed to driving sales performance and service excellence, consistently delivering quality results. Recognized for strong communication and teamwork skills, dedicated to achieving organizational goals and providing exceptional service.
Overview
2
2
years of professional experience
Work History
Retail Sales Advisor
Best Buy
Toledo
11.2024 - Current
- Enhanced shopping experience by maintaining organized and clean sales floor.
- Handled customer returns and exchanges in accordance with store policies.
- Resolved complaints swiftly while delivering exceptional customer service.
- Provided assistance in product selection and purchasing decisions for customers.
- Exhibited extensive knowledge of store offerings, policies, and promotions.
- Processed transactions accurately while managing cash register operations.
- Implemented mobile activations, achieving top-tier commission performance throughout the year, as activation bonuses and spiffs.
- Worked collaboratively with team to elevate customer service standards.
Line Cook
Bubbas
toleod
04.2024 - 10.2024
- Ensured cleanliness and organization of kitchen workspace to maintain operational efficiency.
- Prepared ingredients according to established recipes and kitchen standards for optimal results.
- Operated kitchen equipment safely and efficiently, adhering to safety protocols.
- Managed inventory and executed stock rotation to minimize waste.
- Worked collaboratively with team members to ensure prompt meal service.
- Simultaneously cooked numerous orders during high-traffic periods to meet customer demand.
- Established workstations with required ingredients, utensils, and cooking equipment for streamlined operations.
- Effectively communicated order details and menu changes to fellow staff members.
Education
High School Diploma -
Bedford Senior Highscool
Temperance, MI06-2025
Skills
- Customer service and engagement
- Team collaboration
- Sales techniques and strategies
- Conflict resolution and negotiation
- Upselling and cross-selling
- Customer needs assessment
- Product knowledge
Languages
Arabic
Limited
Timeline
Retail Sales Advisor
Best Buy
11.2024 - Current
Line Cook
Bubbas
04.2024 - 10.2024
High School Diploma -
Bedford Senior Highscool