Aymee Galicia
Las Vegas
Summary
Organized professional with background in managing administrative tasks, such as handling correspondence, filing records and scheduling appointments. Known for demonstrating strong communication skills, multitasking abilities and problem-solving capabilities. Brought significant improvements to office efficiency and workflow management in previous roles. Positive, upbeat and service-oriented attitude toward completing tasks. skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
Work History
Office Clerk
Flores Landadscaping
Las Vegas
09.2019 - Current
- Manage office supplies and inventory for landscaping projects.
- Organize schedules and appointments for landscaping crews and clients.
- Process client inquiries and provided information on services offered.
- Perform general clerical duties including, data entry, photocopying, scanning and filing.
- Manage and organize documents, records and files in a systematic manner
- Assist in answering and directing incoming calls and emails with professionalism
- Process and sort incoming and outgoing mail, packages and deliveries.
- Maintained accurate records of project expenses and invoices.
- Assisted in preparing proposals and contracts for landscaping services.
Sales Representative
Viator
Las Vegas
05.2015 - 03.2016
- Engaged customers to understand travel needs and preferences.
- Promoted travel experiences using Viator's online booking platform.
- Collaborated with team members to enhance customer service strategies.
- Provided product knowledge to assist customers in making informed decisions.
- Resolved customer complaints with a focus on maintaining satisfaction levels.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Analyzed customer feedback to improve products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Associate
Metropcs Authorized Dealer
Las Vegas
03.2013 - 05.2014
- Engaged customers to understand needs and provide product recommendations.
- Assisted in product displays and maintained visual merchandising standards.
- Managed inventory levels and organized stock for efficient access.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Conducted regular merchandise audits to ensure compliance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Chaparral High School
Las Vegas, NVSkills
- Office management
- Data entry
- Document organization
- Schedule coordination
- Invoice processing
- Supply inventory management
- Client communication
- Problem solving
- Attention to detail
- Effective communication
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Clerk
Flores Landadscaping
09.2019 - Current
Sales Representative
Viator
05.2015 - 03.2016
Sales Associate
Metropcs Authorized Dealer
03.2013 - 05.2014
Chaparral High School