Aynalem Kasa
6080 Dufferin Drive ,Savage
Summary
Dynamic customer service professional with a proven track record at Walmart and Delta Lounge Airport. Known for exceptional reliability and a strong work ethic, I excel in high-pressure environments, ensuring customer satisfaction through active listening and effective problem-solving. Committed to fostering positive relationships and maintaining a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Customer Service Cashier
Delta Lounge Airport
05.2022 - 01.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Pre CNA - Nursing Assistant
Burnsville Adult School
Burnsville, MN09.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Professionalism and courtesy
Languages
Amharic ,English language
Professional Working
Timeline
Cashier
Walmart
03.2024 - Current
Customer Service Cashier
Delta Lounge Airport
05.2022 - 01.2023
Pre CNA - Nursing Assistant
Burnsville Adult School
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