Ayomide Adebisi
Aurora,IL
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Support Specialist
James Greene & Associates
01.2024 - Current
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for the employees.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
IT Technician
Lagos State Government-Lagos
01.2023 - 12.2023
- Handling of the office network and Database
- Making sure all Network and flow of data in the office are optimum
- Setting up new systems in the office.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Education
Bachelor's degree in Computer Science -
Precious Cornerstone University
Oyo State, Nigeria11.2022
Skills
- Computer Networking
- Network Support
- MySQL
- Help Desk
- Technical Support
- Desktop Support
- Data entry
- Data analysis skills
- Problem-solving abilities
- Customer Service
Certification
CCNA
Personal Information
Willing To Relocate: Anywhere
Timeline
IT Support Specialist
James Greene & Associates
01.2024 - Current
IT Technician
Lagos State Government-Lagos
01.2023 - 12.2023
CCNA
Bachelor's degree in Computer Science -
Precious Cornerstone University
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