Customer Service Associate
Epic Lanes Transport LLC.
02.2023 - Current
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about issues to maintain high standards of customer service.
- Developed and updated databases to handle customer data
- Educated customers about billing, payment processing and support policies and procedures.
- Maintain cash drawers credit transactions with accuracy.
- Offered advice and assistance to customers, paying attention to special needs or wants
- Sought ways to improve processes and services provided
