Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayoola Ojeniyi

Grand Prairie,TX

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Polo Ralph Lauren
Grandprairie, TX
12.2023 - 01.2024
  • Seasonal Employee
  • Provided detailed reports on promotional activities and sales results.
  • Promoted positive company image through superior customer service experiences.
  • Communicated regularly with team members regarding progress updates on projects.
  • Taught customers how to personalize experiences with products and obtain maximum benefit.

IT Support Specialist

USCIS
Irving, TX
06.2022 - 11.2023

Govt Contractor- DTSV inc ( immigration)

  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Developed and maintained user accounts, permissions, and access rights.
  • Maintained inventory records of all hardware components within the organization's network.
  • Provided technical support to end-users on a variety of computer software and hardware issues.
  • Utilized computer software programs to create reports, labels, forms.

Assistant Store Manager

Jersey mikes subs
Irving, Texas
11.2020 - 04.2022
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Internal Audit Analyst Intern

Citi
Irving, TX
  • Summer Intern 2024

Education

Bachelor of Science - Computer And Information Systems Security

The University of Texas At Arlington
Arlington, TX
12-2024

Associate of Science - Information Technology

Dallas College
Irving, TX
08-2022

Skills

  • Customer Service
  • Microsoft Office Suites
  • PCI- DSS
  • Change Management
  • Java
  • Python
  • HTML5
  • Cloud computing
  • Computer Operations/environment
  • Time management

Certification

  • Project Management IBM- Courseera
  • Cybersecurity Foundations: Governance risk and COmpliance- LinkedIn learning
  • IT and cybersecurity risk management essential training- LinkedIn Learning
  • Google Technical Support Fundamentals- Google
  • Micrsoft Office specialist- Certiport
  • ISC2- Cybersecurity ( in progress)

Timeline

Brand Ambassador

Polo Ralph Lauren
12.2023 - 01.2024

IT Support Specialist

USCIS
06.2022 - 11.2023

Assistant Store Manager

Jersey mikes subs
11.2020 - 04.2022

Internal Audit Analyst Intern

Citi

Bachelor of Science - Computer And Information Systems Security

The University of Texas At Arlington

Associate of Science - Information Technology

Dallas College
Ayoola Ojeniyi