Dedicated medical receptionist with expertise in front desk operations, insurance verification, and HIPAA compliance. Committed to optimizing clinic workflow and enhancing patient experiences.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
AFC Urgent Care
Mobile, AL
07.2022 - Current
Managed patient check-in and check-out processes efficiently.
Scheduled appointments using electronic medical record systems to optimize clinic flow.
Verified insurance information and collected co-payments accurately.
Assisted healthcare providers by preparing patient charts and documentation for visits.
Monitor Technician /Secretary
Springhill Hospital
Mobile, AL
01.2021 - 05.2022
Monitored patient vital signs using telemetry systems to ensure timely intervention and patient safety.
Coordinated with nursing staff to communicate critical changes in patient conditions promptly.
Maintained accurate and detailed records of patient data for ongoing assessments and treatment plans.
Trained new technicians on monitoring equipment usage and emergency protocols, enhancing team efficiency.
Medical Assistant
Providence Medical Group Inc
Mobile, AL
10.2021 - 04.2022
Assisted in patient intake processes, ensuring accurate data entry and documentation.
Coordinated communication between patients and healthcare providers to streamline appointments.
Managed electronic health records, maintaining confidentiality and compliance with regulations.
Administered routine clinical tasks, including vital signs measurement and specimen collection.
Telemetry Monitor Technician
Keesler Airforce Base
Biloxi, MS
11.2020 - 12.2021
Monitored patient vital signs using advanced telemetry equipment to ensure timely medical interventions.
Analyzed real-time data trends to identify irregularities and escalate alerts to medical staff.
Collaborated with healthcare teams to optimize patient care through effective communication of telemetry findings.
Trained junior technicians on telemetry monitoring procedures, enhancing team competency and operational efficiency.
Education
Associate of Science - Medical Assistant With Limited Scope
Remington College
Mobile, AL
11-2017
Skills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Patient scheduling
Patient registration
Microsoft office
HIPAA compliance
Appointment setting
Insurance verification
HIPAA guidelines
Appointment management
Payment collection
Reminder calls
Records management
Medical billing
Electronic medical records
Letter preparation
Medical records management
EMR / EHR
Workflow optimization
Referral verification
Medical charting
Timeline
Medical Receptionist
AFC Urgent Care
07.2022 - Current
Medical Assistant
Providence Medical Group Inc
10.2021 - 04.2022
Monitor Technician /Secretary
Springhill Hospital
01.2021 - 05.2022
Telemetry Monitor Technician
Keesler Airforce Base
11.2020 - 12.2021
Associate of Science - Medical Assistant With Limited Scope