Mabel Castillo Mejia
South Boston
Summary
Experienced with providing comprehensive administrative and legal support in dynamic environment. Utilizes strong organizational and communication skills to ensure efficient office operations. Track record of successfully managing schedules, preparing documents, and maintaining client relationships.
Overview
11
11
years of professional experience
Work History
Practice assistant II
Mass General Brighams
02.2021 - Current
- Provided exceptional customer service in a busy medical practice setting, demonstrating strong interpersonal and communication skills.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
CEO
Castillo Legal service
01.2015 - 01.2021
- Spearheaded efforts to create a positive work environment where employees felt valued as individuals.
- Led the successful launch of new products, services, and initiatives across multiple departments.
- Developed and implemented strategies to increase market share and profitability in a highly competitive industry.
Counselor
Bani Municipality
08.2016 - 04.2020
- Encouraged positive change in the community
- Developed and implemented individualized counseling plans to meet the needs of the Municipality.
- Maintained detailed records of regulations.
Education
PARALEGAL - PAARLEGAL
Certificate - Women Empowerment by Nobel Prize Rigoberta Menchu
unmundo
Diploma - USA Immigration and Consular Diploma
FUNJEPRO
Diploma - Political Science and Electoral Affairs
UASD
01.2019
CERTIFICATE - Women Candidates Congress
OEA-CIM
01.2018
Doctor of Civil Law (D.C.L.) - LAW
UNICARIBE
11.2016
Skills
- Document preparation
- File management
- Billing and invoicing
- Workflow optimization
- Scheduling/Planning
- Legal document preparation
- Task prioritization
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
LANGUAGES
Spanish
Fluent
Timeline
Practice assistant II
Mass General Brighams
02.2021 - Current
Counselor
Bani Municipality
08.2016 - 04.2020
CEO
Castillo Legal service
01.2015 - 01.2021
Certificate - Women Empowerment by Nobel Prize Rigoberta Menchu
unmundo
Diploma - USA Immigration and Consular Diploma
FUNJEPRO
Diploma - Political Science and Electoral Affairs
UASD
CERTIFICATE - Women Candidates Congress
OEA-CIM
Doctor of Civil Law (D.C.L.) - LAW
UNICARIBE
PARALEGAL - PAARLEGAL
Awards
FOUNDER OF THE NATIONAL YOUTH PACT, WHERE WE PROPOSED IN THE UASD TO THE POLITICAL ACTORS THAT YOUTH POLICIES BE INCLUDED IN DIFFERENT AREAS., PRESIDENT OF THE YOUTH 250 COMMISSION, IN COMMEMORATION OF THE 250TH ANNIVERSARY OF THE FOUNDING OF BANI., RECOGNITION OF VOLUNTEER WORK AT THE 46TH OAS GENERAL ASSEMBLY 2016, RECOGNITION OF THE VOLUNTARY WORK PRESIDENCY PROTEMPORE CELAC 2016, REPRESENTATION OF THE COUNTRY TO CHINA AS A MEMBER OF THE CHRISTIAN DEMOCRATIC ORGANIZATION OF AMERICA ODCA IN NOVEMBER 2019, ALDERMAN MUNICIPALITY BANI 2016-2020, MUNICIPAL RESOLUTION RECOGNIZING OUR MUNICIPAL WORK EMANATING FROM THE BUILDING COUNCIL 2019, RECOGNITION OF CONTRIBUTIONS IN ART AND CULTURE MUNICIPALITY CITY OF PATTERSON NEW JERSEY 2018