Ayshea Ea-Carroll
Minneapolis,MN
Summary
Driven professional with a proven track record at Urban Outfitters, enhancing sales revenue through exceptional customer service and relationship building. Mastered time management and problem-solving, contributing to team success and customer satisfaction. Skilled in conflict resolution and store operations, demonstrating flexibility and a goal-oriented approach to exceed performance targets. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Urban Oufitters
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Crew Member
Dairy Queen Grill & Chill
01.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Team Memeber
Caseys's General Stores
08.2021 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Associate of Arts - Computer Science
North Hennepin Community College
Minneapolis, MN11.2028
High School Diploma -
Detroit Lakes Highschool
Detroit Lakes, MN01.2021
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Reliable and punctual
Listening Skills
Flexible Schedule
Relationship Building
Goal-Oriented
Client Service
Conflict Resolution
Store Opening and Closing
Timeline
Sales Associate
Urban Oufitters
09.2023 - Current
Crew Member
Dairy Queen Grill & Chill
01.2022 - 04.2023
Team Memeber
Caseys's General Stores
08.2021 - 01.2022
Associate of Arts - Computer Science
North Hennepin Community College
High School Diploma -
Detroit Lakes Highschool
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