Aysiah Morgan
Gadsden ,Al
Summary
Proven Retail Customer Service Associate at Lowe's Home Improvement, adept in enhancing customer experiences and resolving complaints, ensuring brand loyalty. Trained new staff, showcasing excellent communication and customer relations skills. Efficiently managed financial transactions and promotional displays, demonstrating adaptability and a commitment to results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Customer Service Associate
Lowes Home Improvment
03.2018 - Current
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
- Assisted in setting up promotional displays to attract customer attention towards specific products or brands.
- Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
Education
Some College (No Degree) -
Gadsden State Community College
Gadsden, AL 08.2024 -
High School Diploma -
Gadsden City High School
Gadsden, AL05.2017
Skills
- Excellent written and oral communication
- Good communication skills
- Customer Support
- Customer Relations
Certification
- Certified Phlebotomist,Certified Medical Assistant,and CPR Certified with experience at Core Medical Training Center.
Timeline
Some College (No Degree) -
Gadsden State Community College
08.2024 -
Retail Customer Service Associate
Lowes Home Improvment
03.2018 - Current
High School Diploma -
Gadsden City High School
- Certified Phlebotomist,Certified Medical Assistant,and CPR Certified with experience at Core Medical Training Center.
Similar Profiles
Gavin CopenhaverGavin Copenhaver
Loader and Unloader at Lowes Home ImprovmentLoader and Unloader at Lowes Home Improvment
David HolroydDavid Holroyd
Merchandise Service Associate at Lowes Home ImprovmentMerchandise Service Associate at Lowes Home Improvment
Ellen RichardsonEllen Richardson
Cashier/Customer Service Representative at Lowes Home ImprovmentCashier/Customer Service Representative at Lowes Home Improvment