AYSIA MARIE HARDAGE
Portland
Summary
Experienced Property Manager with a very strong background in overseeing residential and commercial properties, ensuring operational efficiency, and maintaining high tenant satisfaction. Skilled in lease administration, budget management, property inspections, and maintenance coordination. Adept at resolving tenant concerns, fostering community engagement, and building strategic partnerships to enhance property value and resident experience. Results-oriented, organized, and committed to delivering exceptional property management services.
Overview
16
16
years of professional experience
Work History
Assistant Community Director
Confidential
10.2025 - 05.2026
- Addressed and resolve tenant/owner challenges, complaints and inquiries, maintaining high satisfaction. While providing 100% customer service!
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities. LRO softwear and CRM systems to better guide the team on pricing and competitors.
- Organized and lead weekly and monthly resident and staffing meetings to foster a sense of community and gather feedback for continuous improvement for all ownership!
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
- Worked closely with clients to facilitate appropriate loans, inspections, and maintenance team to ensure the asset is thriving!
- Generated professional networks by engaging in professional, industry and government organizations. This is to include resident functions to incorporate vendors for support and continued knowledge to both staff and residents.
- Daily, weekly, monthly reporting with Owners/Home Office
Community Director
Confidential
01.2023 - 10.2023
- Train new staff members on effective use of digital tools for managing communications within the online community environment efficiently. Providing feedback as we train.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration with vendors!
- Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
- Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly. LRO and CRM systems to guide the team and residents with the correct information and pricing.
- Increased community participation in resident events, coordinating with various organizations to offer a wide range of opportunities and fun!
- Facilitated team/staff workshops on community management best practices, sharing knowledge and skills with emerging community leaders.
- Collaborated with the maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Floating Director of Multipule Properties
Confidential
10.2020 - 01.2023
- Managed and motivated employees to be productive and engaged in work. While addressing challenges within the community, office.
- Managing multiple tasks and adhering to established timeframes. This to include, weekly, monthly and yearly reporting.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery. Allowing feedback as a guide for the staff/team to aim high and seek those 100% satisfaction scores.
- Maximized performance by monitoring daily activities and mentoring team members within the LRO and CRM systems.
- Cross-trained existing employees to maximize team agility and performance. If they succeed, I succeed.
- Controlled costs to keep business operating within budget and increase profits. Engaging in yearly budget meeting.
Sales Executive
Comcast
10.2010 - 01.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Expanded market share with strategic territory planning and targeted prospecting.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Skills
- Tenant and eviction laws
- Resident relations
- Payment processing
- Customer service-focused
- Maintenance management
- Daily operations management
- Community engagement
- Administrative leadership
- Fair housing mandates
- Budget preparation
- Capital projects management
Timeline
Assistant Community Director
Confidential
10.2025 - 05.2026
Community Director
Confidential
01.2023 - 10.2023
Floating Director of Multipule Properties
Confidential
10.2020 - 01.2023
Sales Executive
Comcast
10.2010 - 01.2018
Section name
Detailed information regarding employment dates and companies is available upon interview