Summary
Overview
Work History
Education
Skills
Timeline
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Ayub Amanusa

Chester,MD

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Cafe Sado. Proven ability to enhance guest engagement and optimize revenue as a Reservation and Revenue Manager at PT. Staco Graha. Skilled in cash handling and maintaining a clean, organized environment, ensuring memorable dining experiences.

Overview

33
33
years of professional experience

Work History

Server

Cafe Sado
11.2021 - Current

Providing excellent customer service, taking orders, serving drinks and foods, ensuring customers have an enjoyable dining experience, maintaining cleanliness of dining area, organizing dining area and also making schedule for the team.


Reservation and Revenue Manager

PT. Staco Graha
04.1998 - 02.2021

Overseeing the reservation and revenue management process and responsible for ensuring the hotel is maximizing its revenue potential by managing room rates, inventory in Channel manager and in another portals and also distribution Channel.

Reservation Supervisor

Sheraton Lagoon Nusa Dua Bali
01.1992 - 03.1998

Overseeing and Coordinating the Reservations Department, ensuring efficient operations, performing high-quality customer service, maximizing revenue and also training and supervising Team Members.

Education

German Literature

University of Indonesia Diploma Program
Depok, West Java
09-1985

High School Diploma -

SMAN 43
Jakarta
04-1985

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Work Fast

Timeline

Server

Cafe Sado
11.2021 - Current

Reservation and Revenue Manager

PT. Staco Graha
04.1998 - 02.2021

Reservation Supervisor

Sheraton Lagoon Nusa Dua Bali
01.1992 - 03.1998

German Literature

University of Indonesia Diploma Program

High School Diploma -

SMAN 43
Ayub Amanusa