Azael Lares
Fort Worth ,TX
Summary
Dynamic sales professional with a proven track record at 817 Vintage, excelling in customer relationship building and performance improvement. Leveraged active listening to boost sales and enhance customer satisfaction, consistently exceeding quotas. Skilled in business development and effective merchandising strategies, fostering loyalty and driving repeat business through exceptional service.
Overview
3
3
years of professional experience
Work History
Salesperson
817 Vintage
Fort Worth, TX
10.2023 - Current
- Engaged customers to understand their needs and recommend appropriate vintage products.
- Maintained organized inventory displays to enhance customer experience and product visibility.
- Assisted in creating promotional materials to increase foot traffic and drive sales initiatives.
- Collaborated with team members to achieve store-wide sales goals and improve service delivery.
- Analyzed customer feedback to identify trends and suggest improvements for product offerings.
- Implemented effective merchandising strategies that increased product turnover and enhanced store aesthetics.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Implemented effective sales strategies to maximize revenue generation.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Mobile Detailer
Hpdetails_
Fort Worth, TX
03.2023 - 10.2024
- Utilized industry-standard cleaning products and tools to enhance vehicle appearance and customer satisfaction.
- Maintained equipment and supplies inventory, ensuring readiness for daily operations.
- Assisted in training new team members on detailing procedures and safety protocols.
- Developed efficient workflows to streamline detailing processes and reduce turnaround times.
- Conducted routine inspections of completed work to ensure adherence to quality standards and client specifications.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Inspected vehicles and equipment for visible damage.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Removed dirt and debris from vehicle and equipment interiors.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Wiped down and polished interior and exterior surfaces.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Followed safety guidelines for cleaning vehicles and equipment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Utilized high-pressure washers to clean vehicles and equipment.
- Maintained records of cleaning activities.
- Applied wax and sealants to exterior of vehicles and equipment.
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
- Promoted team collaboration by sharing knowledge with coworkers, fostering a supportive work environment focused on continuous improvement.
- Collaborated closely with suppliers and vendors to secure competitive pricing on high-quality materials, benefiting both the business and its customers.
- Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
- Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
- Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
- Achieved consistent high-quality outcomes using precision equipment and industry-standard materials, ensuring customer satisfaction across all projects.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Shined vehicle windows and windshields to remove water spots.
- Applied protective agents, including sealants, to protect surfaces.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Washed cars and trucks daily for auto dealership.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
- Performed thorough mobile detailing services on various vehicle types, ensuring high-quality standards.
Education
High School Diploma -
Castleberry High School
River Oaks, TX05.2023
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Active listening
- Objection handling
- Business development
- Performance improvement
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Salesperson
817 Vintage
10.2023 - Current
Mobile Detailer
Hpdetails_
03.2023 - 10.2024
High School Diploma -
Castleberry High School