Azalea New
Chipotle Grill
MINNEAPOLIS,MN
15
years of professional experience
Effective leader with strong abilities in training and customer relationship management. Experienced in analyzing performance metrics to optimize operations and enhance customer satisfaction. Ready to support strategic initiatives that drive business success.
Work History
General Manager
2 Years 9 Months- Directed daily operations to enhance efficiency and optimize service quality.
- Developed training programs for staff to improve performance and customer satisfaction.
- Implemented inventory management systems to reduce waste and streamline supply chain processes.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Fostered a positive work environment through effective team-building activities and employee recognition initiatives.
- Managed financial performance by monitoring budgets, forecasting revenues, and controlling costs effectively.
Operations Manager
5 Years 11 Months- Managed cross-functional teams to ensure adherence to safety protocols and operational standards.
- Implemented process improvements that increased productivity across freight handling procedures.
- Analyzed data trends to optimize resource allocation and improve service levels.
- Streamlined logistics operations to enhance delivery efficiency and reduce turnaround times.
- Developed training programs for staff, enhancing skills and fostering a culture of continuous improvement.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Sales Clerk
3 Years 4 Months- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling and receipts.
- Assisted customers with product inquiries and service options, enhancing overall customer satisfaction.
- Maintained organized inventory levels, facilitating seamless restocking and minimizing product shortages.
- Trained new staff on company policies, procedures, and best practices to improve team performance.
- Resolved customer complaints effectively, promoting positive relationships and repeat business within the community.
- Collaborated with team members to streamline operational workflows, increasing efficiency in daily tasks.
Personal Assistant
1 Year 4 Months- Coordinated scheduling for executives, ensuring efficient time management and meeting organization.
- Managed correspondence and communication between departments, enhancing collaboration and information flow.
- Developed and maintained filing systems, improving document retrieval efficiency by streamlining processes.
- Assisted in preparing reports and presentations, ensuring accuracy and consistency in data representation.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Data Entry Clerk
1 Year 1 Month- Entered customer data accurately into digital systems, ensuring information integrity and accessibility.
- Processed work orders and invoices, maintaining organized records for efficient retrieval and auditing.
- Utilized spreadsheet software to track repairs and inventory, enhancing operational efficiency and reporting accuracy.
- Assisted in training new staff on data entry protocols and system navigation for improved team performance.
- Maintained confidentiality of sensitive customer information while adhering to company data protection policies.
- Implemented streamlined processes for data validation, reducing entry errors and improving overall workflow efficiency.
Education
High School Diploma
Skills
Team leadership
Problem resolution
Training and coaching
Collaborative teamwork
Efficient multitasker
Time management
Coaching
Customer relationship management
Client management
Communication skills
Workforce planning
Team player
Timeline
General Manager
Chipotle Grill
11.2023 - CurrentRead More
Operations Manager
FedEx Freight
09.2017 - 08.2023Read More
Sales Clerk
FedEx Office
03.2014 - 07.2017Read More
Personal Assistant
SimonMed Imaging
11.2012 - 03.2014Read More
Data Entry Clerk
Chipio Windshield Repair
10.2011 - 11.2012Read More
Independence Highschool
High School Diploma
Read More