Results-driven manager with a strong focus on fostering employee engagement and collaboration. Proven ability to drive sales strategies and optimize resources for high-impact projects.
Work History
Manager
2 Years 3 Months
Ledgends Lane Llc | 05.2024 - Current
Motivated employees to be productive and engaged in work.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Sales Manager
2 Years 1 Month
K.Kebab Restaurant | 03.2021 - 04.2023
Developed and executed sales strategies to enhance customer engagement and retention.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Customer Service Representative
1 Year 3 Months
Karzinka Uz | 06.2019 - 09.2020
Managed customer inquiries through phone and email, ensuring timely resolution of issues.
Assisted in processing orders and returns, enhancing customer satisfaction levels.
Documented customer interactions in CRM system to maintain accurate records.
Collaborated with team members to improve service delivery strategies and response times.
Education
Bachelor of Science - International Business Management
WSB University | Dabrowa Gornicza, Poland | 06-2023
Associate of Science - Digital Marketing
Sinclair Community College | Dayton, OH | 05-2026
Skills
Team leadership
Decision-making
Time management
Customer service
Fluent in multiple languages
Timeline
Manager
Ledgends Lane Llc
05.2024 - CurrentRead More
Sales Manager
K.Kebab Restaurant
03.2021 - 04.2023Read More
Customer Service Representative
Karzinka Uz
06.2019 - 09.2020Read More
Sinclair Community College
Associate of Science from Digital Marketing
Read More
WSB University
Bachelor of Science from International Business Management