Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Azariah Woody

Atlanta,GA
Azariah Woody

Summary

Summary of Qualifications

Strong personal communications skills Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines Works well with others Self-motivated, initiative, maintains a high level of energy Responsible Accuracy and Attention to details Tolerant and flexible, adjusts to different situations Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

12
years of professional experience

Work History

Mercedes Benz Stadium, Levy

Bartender
09.2021 - Current

Job overview

  • Setup Bar (open and close)
  • Works in efficient fast pace environment for up to 70,000 capacity of guest
  • Maintain area or workspace clean and organized
  • Handle payments and receipts

Truist Park

Bartender
02.2022 - 02.2023

Job overview

  • Open and close designated bar count inventory of product (beer and liquor)
  • Maintain efficient workspace serving capacity up to 41,000 guest
  • Tracking and handling cashless payments
  • Setting bar and breaking down bar to its reset
  • Followed strict recipes and drink measurements to minimize product used

HOBNOB Neighborhood Tavern

Bartender
05.2022 - 02.2023

Job overview

  • Open Bar with cash drawer count and set up
  • Lead bartender/ Training new hirers and bartenders for success
  • Building and connecting with guest
  • Creating cocktails for special occasions
  • Servicing server’s station and attending to bar guest
  • Increased sales by 10%".
  • Followed alcohol awareness procedures for preventing excessive guest intoxication

Marriott Hotel

Bartender
01.2020 - 03.2020

Job overview

  • Greet/connect with Guest
  • Make cocktails for Bar Guest & Service Well
  • Provide prompt, friendly customer service
  • Open and setup bar for shift
  • Close and clean bar closing shift

TopGolf Midtown Atlanta

Bartender
08.2019 - 01.2020

Job overview

  • Greet/connect with Guest
  • Make cocktails for Bar Guest & Service Well
  • Provide prompt, friendly customer service
  • Open and setup bar for shift
  • Close and clean bar closing shift

Saltgrass Steak House

Bartender, Waitress
09.2016 - 01.2019

Job overview

  • Supervises and Coordinate the activities of the dining room
  • Create specialty cocktails for bar guest and server well
  • Greets guests, escorts them to tables, and provides menus
  • Take to-go orders over the phone and Delivery orders such as Door Dash, Favor, Uber Eats etc
  • Assigns work tasks to ensure prompt and courteous service to patrons
  • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
  • Train and schedule work hours and keep time records of dining room workers
  • Complete financial transactions as required
  • Communicate with all guest to ensure quality satisfaction with both food and service
  • Respond appropriate to customer complaints and bring any issues to the attention of a manager
  • Perform marketing and other promotional services

Pappadeaux Seafood Kitchen

Waitress/Bartender
07.2015 - 06.2017

Job overview

  • Provides guidance to cashiers for all aspects of all payments received
  • Demonstrated ability to keep bar clean and organized
  • Help guide guest through the menu and give detail descriptions on food and drinks so they may have a better understanding of what our many items taste like
  • Responsible for train new hires
  • Developed great customer relations
  • Macy’s

Champs Americana Sports Bar

Waitress, Bartender
05.2014 - 07.2015

Job overview

  • Review schedule daily to ensure it is followed
  • Provide prompt, friendly customer service
  • Offered one to one interactions with costumers which resulted in them returning and requesting me
  • Established great leadership skills when it came to training new employees

Macy's

Sales Associate/ Human Resources
04.2011 - 11.2013

Job overview

  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Education

Careerist
Atlanta, GA

Certificate from Tech Support & Sales Development
01.2023

University Overview

Houston Community College
Houston, TX

Bachelor of Arts from Digital Communications And Marketing
05.2016

University Overview

Skills

  • Product and Service Sales
  • Administrative Support
  • Time Management
  • New Hire Training
  • Marketing and Sales
  • Sorting and Labeling
  • Computer Literacy
  • Customer Service and Assistance
  • Inputting Claims

Timeline

Bartender
HOBNOB Neighborhood Tavern
05.2022 - 02.2023
Bartender
Truist Park
02.2022 - 02.2023
Bartender
Mercedes Benz Stadium, Levy
09.2021 - Current
Bartender
Marriott Hotel
01.2020 - 03.2020
Bartender
TopGolf Midtown Atlanta
08.2019 - 01.2020
Bartender, Waitress
Saltgrass Steak House
09.2016 - 01.2019
Waitress/Bartender
Pappadeaux Seafood Kitchen
07.2015 - 06.2017
Waitress, Bartender
Champs Americana Sports Bar
05.2014 - 07.2015
Sales Associate/ Human Resources
Macy's
04.2011 - 11.2013
Careerist
Certificate from Tech Support & Sales Development
Houston Community College
Bachelor of Arts from Digital Communications And Marketing
Azariah Woody