Azariyah Redden-Dickerson
Newark,DE
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
08.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
To-Go Server
TGI Fridays
02.2021 - 08.2024
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
Order Fulfillment Associate
Amazon
11.2023 - 01.2024
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Followed procedures at all times for personal and team safety.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Cashier
Acme
07.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Volunteer
ChristianaCare
07.2017 - 08.2017
- Delivered patients food items as requested.
- Used strong interpersonal communication skills to convey information to others.
- Transported patients and helped with discharge procedures.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Education
High School Deploma -
Freire Charter School
Wilmington, DE06-2021
Skills
- Medical Terminology
- Typing
- Microsoft Word
- Word Perfect
- Ability to work in a team
- Microsoft Powerpoint
- Patient Care
- Customer Service
- Caregiving
- Organizational Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Insurance billing
- Answering customer questions
- Medication dispensing
- Prescription filling
- Insurance verification
- Advanced math skills
- Processing payments
- Stocking shelves
Certification
AED, Adults, Child, Infant, CPR & AED Training (BLS), cpr.heart.org, 01/01/22, Helps children, adults, infant in needs.
Languages
English
Full Professional
Timeline
Pharmacy Technician
CVS Pharmacy
08.2024 - Current
Order Fulfillment Associate
Amazon
11.2023 - 01.2024
To-Go Server
TGI Fridays
02.2021 - 08.2024
Cashier
Acme
07.2019 - 02.2021
Volunteer
ChristianaCare
07.2017 - 08.2017
High School Deploma -
Freire Charter School