Azarria Terrell-Wess
Chicago,Illinois
Summary
My experience in retail and helping to execute a new store opening has taught me not only how to serve customers, but also how to work well with fellow team members to best meet our goals and get the job done with poise and efficiency. I use my problem-solving, organizational, and communication skills to help others. I'm proactive, take direction well, and am able to distinguish when it's time to lead versus when it's time to learn.
Overview
2
2
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
Skokie, IL
01.2024 - Current
- Greeted customers and provided exceptional customer service.
- Prepared merchandise for purchase or rental.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
TJX Companies, Marshalls
Evanston, IL
11.2022 - 02.2023
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Summer Youth Employee
Northlight Theatre
Skokie, IL
06.2022 - 08.2022
- Reviewed scripts for upcoming shows.
- Wrote detailed summaries of scripts.
- Attended auditions with the creative and production team.
- Developed writing prompts for an adult writing program.
Cashier
Goodwill Industries Store & Donation Center
Evanston, IL
04.2022 - 07.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning and end of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers in person and over the phone regarding store operations and product information.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Associate of Arts - English
Harold Washington College
Chicago, IL05-2026
High School Diploma -
Evanston Township High School
Evanston, IL05-2022
Skills
- Verbal/written communication
- Problem-Solving
- Store Opening and Closing
- Stocking and Receiving
- Customer Service
- Teamwork and Collaboration
- Organized
- Detail-Oriented
- Adaptability
Volunteer Experience
-CedarS Camps Kitchen Worker July 2019-Agust 2019, July 2021-August 2021
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Organized supplies and ingredients needed for meal preparation.
- Stocked refrigerators with prepared foods and beverages.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Served food and drinks to campers accurately and in a timely manner.
-Student Government Senator January 2023-May 2023
- Organized student-led events to promote student engagement and involvement in campus life.
- Advocated for the rights of students, both on and off campus.
- Participated in weekly senate meetings to discuss topics related to student life on campus.
- Reached out to fellow students to gauge their opinion on various issues impacting them academically, socially, and financially.
- Attended meetings with faculty and staff to discuss campus issues.
Languages
- English- Proficient
- Spanish- Intermediate
Accomplishments
- First place winner in essay and multimedia contest
Affiliations
- Student Government Senator
- Athletic Training Club
- Ceramics Club
References
References available upon request.
Timeline
Sales Associate
Urban Outfitters, Inc.
01.2024 - Current
Sales Associate
TJX Companies, Marshalls
11.2022 - 02.2023
Summer Youth Employee
Northlight Theatre
06.2022 - 08.2022
Cashier
Goodwill Industries Store & Donation Center
04.2022 - 07.2022
Associate of Arts - English
Harold Washington College
High School Diploma -
Evanston Township High School