I can demonstrate a strong work ethic with time management and problem-solving skills. I can complete tasks efficiently and effectively while delivering excellent customer service. I can excel at setting goals to achieve an increase in productivity.
Work History
Receptionist
1 Year 11 Months
MercyOne | 12.2024 - Current
Checked in patients at reception desk
Process patient checkouts and schedule appointments
Check insurance details for patient eligibility
Scan patient documents for electronic records
Work on workqueues such as preregistration and charge review daily
Use OnBase daily to print and delete faxes
Receptionist
9 Months
Conagra Brands | 08.2022 - 05.2023
Scanned and indexed documents
Assisted contractors and visitors- check in/out
Scheduled interviews using Outlook Calendar
Item Processing Specialist
1 Month
Veridian Credit Union | 07.2022 - 08.2022
Processed over 400 credit card and auto payments daily
Prioritized workload and time
Multi-tasked
Made deposits into accounts
Teller
3 Years 3 Months
Veridian Credit Union | 06.2019 - 09.2022
Processed deposits, withdrawals, loan payments, and transfers with accuracy and efficiency.
Balanced cash drawer daily
Assisted members with account inquiries, transactions, and service requests in branch setting.
Verified identification and signatures to protect against fraud and unauthorized activity.
Education
Bachelor of Liberal Studies - Emphasis in Business Administration
University of Northern Iowa | 05-2017
Associate of Arts - Business Administration
Hawkeye Community College | 01-2015
GPA: Dean's List Fall 2012, Spring 2013
Skills
Schedule coordination
Appointment scheduling
Time Management
Patient management
Multi-tasking
Task prioritization
Attention to detail
Timeline
Receptionist
MercyOne
12.2024 - CurrentRead More
Receptionist
Conagra Brands
08.2022 - 05.2023Read More
Item Processing Specialist
Veridian Credit Union
07.2022 - 08.2022Read More
Teller
Veridian Credit Union
06.2019 - 09.2022Read More
Hawkeye Community College
Associate of Arts from Business Administration
Read More
University of Northern Iowa
Bachelor of Liberal Studies from Emphasis in Business Administration