Professional Summary
Overview
Work History
Education
Skills
Timeline

Azemina Avdibasic

MercyOne
Waterloo,IA
7
years of professional experience

I can demonstrate a strong work ethic with time management and problem-solving skills. I can complete tasks efficiently and effectively while delivering excellent customer service. I can excel at setting goals to achieve an increase in productivity.

Work History

Receptionist

1 Year 11 Months
MercyOne | 12.2024 - Current
  • Checked in patients at reception desk
  • Process patient checkouts and schedule appointments
  • Check insurance details for patient eligibility
  • Scan patient documents for electronic records
  • Work on workqueues such as preregistration and charge review daily
  • Use OnBase daily to print and delete faxes

Receptionist

9 Months
Conagra Brands | 08.2022 - 05.2023
  • Scanned and indexed documents
  • Assisted contractors and visitors- check in/out
  • Scheduled interviews using Outlook Calendar

Item Processing Specialist

1 Month
Veridian Credit Union | 07.2022 - 08.2022
  • Processed over 400 credit card and auto payments daily
  • Prioritized workload and time
  • Multi-tasked
  • Made deposits into accounts

Teller

3 Years 3 Months
Veridian Credit Union | 06.2019 - 09.2022
  • Processed deposits, withdrawals, loan payments, and transfers with accuracy and efficiency.
  • Balanced cash drawer daily
  • Assisted members with account inquiries, transactions, and service requests in branch setting.
  • Verified identification and signatures to protect against fraud and unauthorized activity.

Education

Bachelor of Liberal Studies - Emphasis in Business Administration

University of Northern Iowa | 05-2017

Associate of Arts - Business Administration

Hawkeye Community College | 01-2015
GPA: Dean's List Fall 2012, Spring 2013

Skills

Schedule coordination
Appointment scheduling
Time Management
Patient management
Multi-tasking
Task prioritization
Attention to detail

Timeline

Receptionist

MercyOne
12.2024 - CurrentRead More

Receptionist

Conagra Brands
08.2022 - 05.2023Read More

Item Processing Specialist

Veridian Credit Union
07.2022 - 08.2022Read More

Teller

Veridian Credit Union
06.2019 - 09.2022Read More

Hawkeye Community College

Associate of Arts from Business Administration
Read More

University of Northern Iowa

Bachelor of Liberal Studies from Emphasis in Business Administration
Read More
Azemina Avdibasic