A. Zenobia Akhalu
New York,NY
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
DLA Piper LLP, Innovative Discovery LLC employee
Culver City, CA
01.2024 - 11.2024
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Coordinated meetings between internal departments and external partners and clients.
Host
Katana
West Hollywood
12.2021 - 01.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
Account Manager
Westlake Financial Services
Los Angeles, CA
09.2016 - 11.2021
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
- Explained the consequences of non-payment in a professional manner.
Education
BBA - Marketing Management And Research
Southern New Hampshire University
05-2027
Skills
- Visitor assistance
- Scheduling appointments
- Maintenance tracking
- Visitor access management
- Document retrieval
- Call handling
Timeline
Receptionist Administrator
DLA Piper LLP, Innovative Discovery LLC employee
01.2024 - 11.2024
Host
Katana
12.2021 - 01.2024
Account Manager
Westlake Financial Services
09.2016 - 11.2021
BBA - Marketing Management And Research
Southern New Hampshire University
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