Azia Harris

• Assisted Medicare-eligible individuals with selecting appropriate health plans based on medical needs and coverage goals
• Explained benefits, eligibility, costs, and compliance guidelines clearly and compassionately
• Maintained confidentiality of PHI in compliance with HIPAA standards
• Met enrollment goals while delivering patient-centered care

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• Educated clients on life insurance, long-term care, and financial protection options
• Conducted personalized needs assessments to recommend coverage solutions
• Built trust-based client relationships and maintained accurate documentation
• Supported seniors navigating insurance and healthcare-related decisions

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• Educated clients on life insurance, long-term care, and financial protection options
• Conducted personalized needs assessments to recommend coverage solutions
• Built trust-based client relationships and maintained accurate documentation
• Supported seniors navigating insurance and healthcare-related decisions

Receptionist

America’s Best Contacts & Eyeglasses

• Scheduled patient appointments and verified insurance information
• Managed front desk operations and patient records
• Provided compassionate service in a clinical setting

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• Recruited and trained staff for community outreach programs
• Managed schedules, performance tracking, and daily operations
• Supported community health education initiatives
• Tracked voter contact data and analyzed results to improve campaign strategy.

• Assisted customers with product selection and inquiries.
• Engaged customers through product demonstrations and promotions.
• Collaborated with team members to enhance customer service.

• Sorted packages by size and destination for efficient processing.
• Operated package handling equipment to move shipments safely.
• Loaded trucks with packages following established safety protocols.
• Maintained a clean and organized work area for safety compliance.