Description : Build and manage team consisting of Data Scientists, Data Analysts and Machine Learning Engineers. Manage complex Financial data model which consumes Churn, Propensity, Penetration, Random Forest and Decision Making models as inputs, to provide an output of areas for Frontier to invest and create new wire centers within the USA for fiber expansion to the home. Maintain budget of around 2.5 billion dollars, and the information provided directly impacted where investments were made, as well as predicted the IRR, NPV, and attractiveness of new locations. Additionally required to proactively and reactively assess competition footprint to determine risk/threat to proposed locations
Description: Manage and lead day to day data science team with daily standup, project management and enable cross functional leaders with customer and market insights. Includes sales data, marketing data and spearheading development of new database environments in the cloud environment as well as connecting to existing database sources; analysis consisted of optimizing phone prices at launch, optimizing field workers in relative distance to brick & mortar locations and managing CDP for other cross functional units to use.
Description: Manage and lead day to day data science team with daily standup, project management and enable cross functional leaders with customer and market insights. Includes sales data, marketing data and providing product owners support in enhancing their products. Leveraged NPS and CSAT scores to dive deeper into problematic customer sojourns which needed optimizing.
Description : Build a data shop from the ground up. Create and recruit a new team and hone talent to fulfill operational day-to-day reports. Stand up on-prem database and later migrate into cloud. Perform pricing analytics to determine what price point to set for Ally mortgage rates.Leverage Salesforce and other vendor data & extracts to provide a holistic view of the mortgage loan from lead to fulfillment and its respective customer experience. Provide insights using data that would improve product development. Provide day-to-day insights working along side strategists for research and analysis to provide recommendations to stakeholders.
Core Values Management