Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hiram Concepcion

Leominster ,MA

Summary

Dynamic sales professional with a proven track record at Spectrum, excelling in relationship building and sales closing. Consistently exceeded quotas through effective product demonstrations and strategic sales initiatives. Recognized for problem-solving abilities and delivering exceptional customer service, fostering strong client relationships that drive repeat business.

Overview

10
10
years of professional experience

Work History

Outside Sales Representative

Frontier Communications
09.2024 - 07.2025
  • Developed product knowledge to effectively communicate features and benefits to potential clients.
  • Supported promotional activities by distributing marketing materials and samples to prospective clients.
  • Adapted quickly to feedback, integrating suggestions into sales approach for improved client engagement.
  • Exceeded monthly sales targets and quotas consistently.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.

Sr. Direct Sales Representative

Spectrum
08.2015 - 05.2024
  • Conducted product demonstrations, showcasing features and benefits to potential customers.
  • Collaborated with marketing team to create effective promotional materials and campaigns.
  • Trained new sales representatives on product knowledge and effective selling techniques.
  • Resolved customer complaints promptly, maintaining high levels of service excellence.
  • Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
  • Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.

Education

Associate - Computer Networking

ITT Technical Institute
Lake Mary, FL
05.2000

High School Deploma - General Studies

Lawrence High School
Lawrence, MA
05.1991

Skills

  • Relationship building
  • Motivated team player
  • Problem-solving
  • Customer Service-oriented
  • Customer service
  • Goal oriented
  • Team leadership
  • Sales closing
  • Positive outlook

Languages

Spanish
Professional Working

Timeline

Outside Sales Representative

Frontier Communications
09.2024 - 07.2025

Sr. Direct Sales Representative

Spectrum
08.2015 - 05.2024

Associate - Computer Networking

ITT Technical Institute

High School Deploma - General Studies

Lawrence High School