Hiram Concepcion
Leominster ,MA
Summary
Dynamic sales professional with a proven track record at Spectrum, excelling in relationship building and sales closing. Consistently exceeded quotas through effective product demonstrations and strategic sales initiatives. Recognized for problem-solving abilities and delivering exceptional customer service, fostering strong client relationships that drive repeat business.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative
Frontier Communications
Willimantic, CT
09.2024 - 07.2025
- Developed product knowledge to effectively communicate features and benefits to potential clients.
- Supported promotional activities by distributing marketing materials and samples to prospective clients.
- Adapted quickly to feedback, integrating suggestions into sales approach for improved client engagement.
- Exceeded monthly sales targets and quotas consistently.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
Sr. Direct Sales Representative
Spectrum
Worcester, MA
08.2015 - 05.2024
- Conducted product demonstrations, showcasing features and benefits to potential customers.
- Collaborated with marketing team to create effective promotional materials and campaigns.
- Trained new sales representatives on product knowledge and effective selling techniques.
- Resolved customer complaints promptly, maintaining high levels of service excellence.
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
Education
Associate - Computer Networking
ITT Technical Institute
Lake Mary, FL05.2000
High School Deploma - General Studies
Lawrence High School
Lawrence, MA05.1991
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Goal oriented
- Team leadership
- Sales closing
- Positive outlook
Languages
Spanish
Professional Working
Timeline
Outside Sales Representative
Frontier Communications
09.2024 - 07.2025
Sr. Direct Sales Representative
Spectrum
08.2015 - 05.2024
Associate - Computer Networking
ITT Technical Institute
High School Deploma - General Studies
Lawrence High School