Aziz Ouzellal

• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
• Supervised restocking of salad bar and buffet for lunch and dinner service.
• Checked identification for minimum age for sale of alcoholic beverages.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Supervised server staff and simultaneously served personal section of tables.
• Inspected dishes and utensils for cleanliness.
• Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Trained new servers on restaurant policies and procedures.
• Met with chef to review daily specials and menu changes.