Aziza Harrell
McKinney,Texas
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
9
9
years of professional experience
Work History
Program Manager of Residential Services
Courageous Home Care
Lee's Summit, MO
08.2020 - Current
- Collaborated with community members to develop and implement service initiatives.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Monitored program performance and outcomes for successful delivery of services.
- Provided leadership, guidance and support to staff members.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Developed and implemented training programs for staff.
- Managed 4 different group homes, 50 staff in totality
Patient Safety Technician
Children's Mercy Hospitals And Clinics
Kansas City, MO
05.2019 - 07.2020
- Supported patients in bathing, dressing and grooming for promotion of health and cleanliness.
- Checked patient vital signs, weight and pain levels for documentation purposes.
- Supported medical staff during patient examinations in accordance with company policy.
- Helped patients complete activities of daily living.
- Collaborated with other medical staff to achieve high level of patient safety and care.
Administrative Assistant
Blessed Health And Home Care
Kansas City, MO
02.2014 - 07.2020
- Authored business documents to organize and emphasize information quickly and effectively.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Mental Health Technician
Compass Health Network
Warrensburg, MO
11.2018 - 05.2019
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Counseled and mentored clients on substance use and life choices.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Administered patient medications and tracked dosages.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Education
Bachelor of Science - Family Health
University of Central Missouri
Warrensburg, MO12.2020
Skills
- Medical and Clinical Supervision
- Incident Reports
- High-Performance Standards
- Individual and Group Therapy
- Client Advocacy
- Compassionate Care
- Team Development
- Community Interaction
- Public Health
Affiliations
Delta Sigma Theta Sorority, Inc.
Timeline
Program Manager of Residential Services
Courageous Home Care
08.2020 - Current
Patient Safety Technician
Children's Mercy Hospitals And Clinics
05.2019 - 07.2020
Mental Health Technician
Compass Health Network
11.2018 - 05.2019
Administrative Assistant
Blessed Health And Home Care
02.2014 - 07.2020
Bachelor of Science - Family Health
University of Central Missouri