AZIZA WALUPUPU
Marysville,Washington
Summary
Results-driven professional specializing in passenger safety and client satisfaction within transportation and healthcare sectors. Demonstrated expertise in effective communication and efficient problem-solving. Strong commitment to maintaining high standards of cleanliness and hygiene, ensuring optimal client experiences.
Overview
13
13
years of professional experience
Work History
Rideshare Driver
Rideshare Driver
Seattle, USA
07.2017 - Current
- Addressed passenger concerns and complaints with professionalism, ensuring a positive experience.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Executed daily vehicle maintenance and repairs, ensuring reliable and safe transportation.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Facilitated loading and unloading of luggage, enhancing overall customer satisfaction.
CNA
Fields Senior Living
Marysville, WA
04.2024 - 05.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs, promptly reporting changes to nursing staff.
- Provided emotional support through companionship and engagement activities.
- Supported daily living by serving meals, feeding, and positioning patients.
- Demonstrated strong customer service skills while interacting with patients, families, and guests.
Home Care Provider
Bethany Nursing Home
Everett, USA
12.2017 - 09.2018
- Developed individualized care plans tailored to specific patient needs.
- Monitored vital signs and administered medication to promote patient well-being.
- Assisted patients with dressing, grooming, and feeding to encourage mobility adaptation.
- Facilitated daily errands, including transportation to appointments and procurement of supplies.
- Provided housekeeping support to ensure cleanliness in patients' personal spaces.
Caregiver
Fruitvale Healthcare Center
Oakland, California
11.2014 - 06.2017
- Delivered compassionate care to residents in a long-term healthcare facility.
- Assisted elderly and disabled individuals with daily living activities.
- Maintained accurate patient records and updated care plans consistently.
- Performed light housekeeping tasks, including laundry and linen changes.
- Ensured clean, organized environments to enhance client safety an
Janitorial Cleaner
Janitorial Cleaner
San Francisco, USA
12.2013 - 10.2014
- Vacuuming and wiping and maintaining lobbies, offices, and other common areas in residential and commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces promptly.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Contribute and improve a positive working environment by addressing and resolving maintenance issues promptly.
Education
Some College (No Degree) - CNA
MedPrep
Everett, WA01-2024
High School Diploma -
Kampala Secondary School
Kampala, Uganda11-2012
Skills
- Schedule Management
- Excellent navigation
- Patience and understanding
- Customer Service
- Passenger transportation
- Cleanliness
Languages
- English
- Swahili, Native or Bilingual
- English, Professional Working
Timeline
CNA
Fields Senior Living
04.2024 - 05.2025
Home Care Provider
Bethany Nursing Home
12.2017 - 09.2018
Rideshare Driver
Rideshare Driver
07.2017 - Current
Caregiver
Fruitvale Healthcare Center
11.2014 - 06.2017
Janitorial Cleaner
Janitorial Cleaner
12.2013 - 10.2014
Some College (No Degree) - CNA
MedPrep
High School Diploma -
Kampala Secondary School