Azizah Abdullah
Lawrenceville,GA
Summary
Dynamic professional with a strong background in customer service and social media management, notably at Nacho Daddy. Proven ability to enhance guest experiences through effective multitasking and attention to detail. Skilled in developing engaging content and optimizing strategies, driving increased engagement and satisfaction in fast-paced environments.
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
1
1
year of professional experience
Work History
Cashier
US Beauty Mart
Albany, GA
02.2025 - 03.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience..
- Collaborated with team members to streamline checkout procedures and reduce wait times for customers.
- Resolved customer complaints promptly, fostering loyalty through effective problem-solving skills.
Restaurant Hostess
Nacho Daddy
Duluth
11.2024 - 01.2025
- Greeted and welcomed guests, ensuring a positive first impression of the restaurant environment.
- Managed reservations and waitlists using restaurant management software to optimize seating efficiency.
- Handled customer inquiries and concerns professionally, contributing to overall guest satisfaction levels.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Social Media Manager
Fizz
Albany
09.2023 - 10.2024
- Collaborated with design team to create visually appealing graphics tailored for campaigns.
- Conducted research on industry trends to enhance overall content relevance and effectiveness.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Education
Health Science - Health Science
Albany State University
Albany, GA05.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Complex Problem-solving
- Assertiveness
- Attention to detail
- Task prioritization
- Friendly demeanor
- Sales and marketing
- Hospitality management
Timeline
Cashier
US Beauty Mart
02.2025 - 03.2025
Restaurant Hostess
Nacho Daddy
11.2024 - 01.2025
Social Media Manager
Fizz
09.2023 - 10.2024
Health Science - Health Science
Albany State University