Azucena Mauricio Iniguez
Santa Ana,CA
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Santa Ana, CA
01.2013 - 06.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Organized special events such as conferences or training sessions for employees.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed business performance data and forecasted business results for upper management.
Education
High School Diploma -
Mexico
Mexico 06-2007
Skills
- Operations Management
- Strategic Planning
- Contract Management
- Business Development
- Budget Control
- Team Leadership
- Sales management
Timeline
Manager
SUBWAY®Restaurants
01.2013 - 06.2024
High School Diploma -
Mexico
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