Azucena Ruiz
Customer Service
Tucson,AZ
Summary
Proven professional with a track record of enhancing customer satisfaction at Food City Supermarkets through exceptional service and accuracy. Skilled in customer assistance and proficient in organizational abilities, consistently meeting productivity goals. Demonstrates reliability and a strong work ethic, contributing to improved efficiency and positive customer feedback. Friendly and reliable Pharmacy Technician offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
20
20
years of professional experience
1
1
Language
Work History
Cashier
Food City Supermarkets
Tucson, Az
05.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Picker Packer
Amazon
01.2022 - 03.2022
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Pharmacy Technician
Alorica
03.2013 - 11.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Certificate Of Pharmacy Technician - Pharmacy Technician
Brymn College Buena Park
Buena Park, CA 04.2024 - 06.2024
Associate of Applied Science - Electronics Technology
ITT Technical Institute Buena Park
Buena Park, CA06.1994
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Organizational abilities
- Professionalism and Courtesy
Fluent in Spanish
I can read, speak and write Spanish. I can translate for customers and supervisors.
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certificate Of Pharmacy Technician - Pharmacy Technician
Brymn College Buena Park
04.2024 - 06.2024
Cashier
Food City Supermarkets
05.2022 - 05.2024
Picker Packer
Amazon
01.2022 - 03.2022
Pharmacy Technician
Alorica
03.2013 - 11.2021
Associate of Applied Science - Electronics Technology
ITT Technical Institute Buena Park
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