Bryan Melo
Santa Clara,CA
Summary
Versatile and results-oriented professional with experience at DoorDash, excelling in customer service and bilingual communication. Demonstrated ability to enhance customer satisfaction and streamline operations. Skilled in Microsoft Office, with a proven track record of analytical and critical thinking. Achieved significant improvements in productivity and efficiency through effective team leadership and innovative problem-solving.
Overview
9
9
years of professional experience
Work History
Food Delivery Driver
DoorDash
07.2020 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
Student Volunteer
Sacred Heart Community Service
02.2022 - 05.2022
- Worked in team environment to maintain high levels of productivity.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assisted in receiving, stocking and distribution of merchandise.
Field Service Technician
Raymond West
08.2019 - 06.2020
- Discussed and recommended service options with customers and explained costs involved.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Established positive customer relationships by providing punctual, cost-effective solutions.
Automotive Maintenance Technician
United States Marine Corps
08.2015 - 08.2019
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
Bachelor of Science - Computer Science
San Jose State University
San Jose, CA05-2025
No Degree - Computer Science For Transfer
De Anza College
Cupertino, CA08-2022
Skills
- Customer Service
- Attention to Detail
- Time Management
- Organizational Skills
- Bilingual communication
- Microsoft Office proficiency
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Student Volunteer
Sacred Heart Community Service
02.2022 - 05.2022
Food Delivery Driver
DoorDash
07.2020 - Current
Field Service Technician
Raymond West
08.2019 - 06.2020
Automotive Maintenance Technician
United States Marine Corps
08.2015 - 08.2019
Bachelor of Science - Computer Science
San Jose State University
No Degree - Computer Science For Transfer
De Anza College
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