Mark Brooks
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced labor professional with over 20 years of experience in home preservation/home repair, grounds keeper and custodial management. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
24
24
years of professional experience
Work History
Home Preservation Specialist
Independant Contract
Brookyn, NY
06.2008 - 05.2019
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Responded to Common Area Maintenance (CAM) inquiries.
Roofing Laborer
Be Cool Roof Coatings
New York, NY
07.2015 - 10.2015
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Applied gravel and pebbles over top layer, using rake and stiff-bristled broom.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
Grounds Manager
Franklin Training Institute
Malone , NY
03.1999 - 04.2008
- Managed laborers in completing landscaping projects.
- Maintained tools and equipment to foster safe and consistent operation.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Supervised team member performance to meet client deadlines and requirements.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Warehouse Worker
UPS
Richmond, VA
04.2000 - 03.2001
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 70 pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Lead Custodian
Washington Training Center
Comstock, NY
12.1993 - 07.1996
- Performed custodial duties to maintain area in clean and habitable condition.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
Education
GED -
Mohawk Learning Center
Rome, NY11.2006
Skills
- Client Relations
- Deposits Management
- Financial Reporting
- Supply Coordination
- Maintenance Oversight
- Dispute Handling
- Grounds and Facility Inspection
- Disturbance Handling
- Clear Communication
Timeline
Roofing Laborer
Be Cool Roof Coatings
07.2015 - 10.2015
Home Preservation Specialist
Independant Contract
06.2008 - 05.2019
Warehouse Worker
UPS
04.2000 - 03.2001
Grounds Manager
Franklin Training Institute
03.1999 - 04.2008
Lead Custodian
Washington Training Center
12.1993 - 07.1996
GED -
Mohawk Learning Center