Danielle Williams
Douglasville,GA
Summary
Along with my proven track record in enhancing customer satisfaction, demonstrated in my sporadic time working through exceptional customer service and efficient cash handling. I am skilled in maintaining cleanliness standards and managing multiple tasks, significantly improving guest experiences. Consistently cultivating positive relationships with both colleagues and customers, leveraging strong work ethic and memory retention for seamless service delivery.
Overview
2
2
years of professional experience
Work History
Server
Waffle House
12.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Zaxby's
12.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Floor Staff Member
Regal Cinemas
12.2021 - 05.2022
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Education
Business Administration And Management
Western Governors University
Salt Lake City, UT2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
Timeline
Server
Waffle House
12.2023 - 04.2024
Cashier
Zaxby's
12.2022 - 04.2023
Floor Staff Member
Regal Cinemas
12.2021 - 05.2022
Business Administration And Management
Western Governors University