Dynamic customer service professional with proven problem-solving skills, honed at KECH Co., where I processed over 300 inquiries while maintaining high standards. Adept in CRM systems and committed to enhancing client relations, I excel in fast-paced environments, ensuring quality control and effective conflict resolution to drive customer satisfaction.
Processed 300+ customer inquiries with meticulous attention to company standards.
Kept comprehensive records of customer inquiries and escalated issues when appropriate.
Applied adept techniques to overcome complex obstacles.
Achieved complete understanding of systems, applications, and products managed by the contact center.
Executed tasks in compliance with stringent guidelines.
Adjusted to ongoing modifications in procedures.
Developed and implemented engaging curriculum for toddler age group.
Cultivated supportive atmosphere enhancing social and emotional growth.
Collaborated with parents to communicate child progress and address concerns.
Supervised classroom activities, ensuring safety and adherence to protocols.