Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Faduma Mohamed

Eden Prairie,MN

Summary

Hardworking, bilingual professional with experience in customer service. At Walgreens, I helped make customers happier and worked well with team members to improve how things got done.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Walgreens
09.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Worked in Photos

Customer Service Associate

Walgreens
05.2023 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Retail Sales Associate Cashier

Marshalls Department Store
08.2022 - 02.2023
  • Employed by Marshalls in multiple roles, including fitting room attendant, sales floor associate, and cashier.

Fitting Room:

  • Assisted customers in selecting fitting room spaces.
    Provided customers with a card indicating the number of items they brought in.

Sales Floor:

  • Returned clothing to appropriate departments.

Education

Bachelor of Science - Biochemistry

University of Minnesota
Minneapolis, MN
05-2028

Skills

  • Customer service
  • Problem resolution
  • Team collaboration
  • Bilingual

Languages

Somali
Native or Bilingual

Timeline

Customer Service Associate

Walgreens
09.2023 - Current

Customer Service Associate

Walgreens
05.2023 - 08.2023

Retail Sales Associate Cashier

Marshalls Department Store
08.2022 - 02.2023

Bachelor of Science - Biochemistry

University of Minnesota
Faduma Mohamed