Ronika Woolridge
Plano,TX
Summary
Motivated Hospitality lead with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Management Team, Bartender, Server
Ediths French Bistro
Plano, TX
08.2020 - Current
- Assist in daily reporting, cash management, guest engagement and follow up, assist with daily operations, inventory counts and staff management
- Aloha BOH Manager
- Excel Report Creation
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Lead Bartender/Shift Floor Lead
Hilton Doubletree
Irving, TX
07.2017 - 03.2020
- Oversee bar staff, implement and develop staff training and standard operating procedures, inventory control and management,
- Received, inspected and verified liquor inventory delivery before storage.
- Consulted with managers to organize special promotions.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Team Lead
State Farm
Plano, TX
04.2013 - 07.2016
- Assist team with quality control, process incoming claims, job coaching, monitor and adhere to company goals
- Support Team on Floor
- Guest Quality Control
- Monitor Flow
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05.1999
No Degree - Real Estate
Champtions School of Real Estate
Dallas, TXundefined
Brookhaven Community College
2012
Skills
- Multitasking and Prioritization
- Relationship Building
- Customer Service and Rapport
- Verbal and Written Communication
- Transactions and Cash Handling
- High Volume Dining
- Supply and Inventory Maintenance
- Teamwork and Professionalism
- Mixology Techniques
- Staff Training
- Team Leadership
- Hospitality and Guest Service
Timeline
Management Team, Bartender, Server
Ediths French Bistro
08.2020 - Current
Lead Bartender/Shift Floor Lead
Hilton Doubletree
07.2017 - 03.2020
Team Lead
State Farm
04.2013 - 07.2016
High School Diploma -
Lake Highlands High School
No Degree - Real Estate
Champtions School of Real Estate
undefined
Brookhaven Community College
Similar Profiles
Sergio OcampoSergio Ocampo
Sous Chef at Et Voila French Bistro!Sous Chef at Et Voila French Bistro!
Valeria HernandezValeria Hernandez
Head Line Cook at Le Reve French-American BistroHead Line Cook at Le Reve French-American Bistro
Connor GillespieConnor Gillespie
Server at Morels French Steakhouse & BistroServer at Morels French Steakhouse & Bistro