Bailee Dainton
Fayetteville
Summary
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl Cookies Franchises
Austin, TX
05.2023 - Current
- Trained and mentored new team members on operational procedures and customer service excellence.
- Supervised daily operations, ensuring efficient workflow and high-quality product standards.
- Addressed and resolved customer inquiries and complaints, ensuring a positive brand image and customer satisfaction.
- Executed store opening and closing procedures while ensuring accurate till balancing.
Server
Conmaye Mexican Bar & Grill
Austin, TX
07.2023 - 09.2023
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed multiple tables efficiently, prioritizing guest needs and satisfaction.
Sales Associate
American Eagle Outfitters
Austin, TX
04.2022 - 07.2022
- Developed and executed customer interaction plans aimed at enriching shopping experiences and boosting sales.
- Collaborated with team members to maintain store presentation standards.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Provided product knowledge and recommendations to support customer decision-making.
- Trained new associates on sales techniques and operational procedures.
Swim Instructor
Waterloo Swimming
Austin, TX
05.2021 - 12.2021
- Instructed swim lessons for various skill levels, ensuring safety and engagement.
- Monitored student progress, providing feedback to enhance performance and confidence.
- Collaborated with parents to discuss swimmer development and address concerns effectively.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Team Member
Smoothie King
Austin, TX
07.2021 - 08.2021
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Engaged customers with product recommendations, fostering a welcoming atmosphere.
- Collaborated with team to manage inventory levels, minimizing waste and ensuring product availability.
Education
MBA - Business Management
University of Arkansas
Fayetteville, AR05-2027
High School Diploma -
Westwood High School
Austin, TX05-2024
Skills
- Customer service focus
- Team motivation
- Shift leadership
- Cash handling
- Problem-solving
- Reliable
Certification
- Food Handler Certification
- First Aid Certification
- Driver's License
- AED Certification
- CPR Certification
Timeline
Server
Conmaye Mexican Bar & Grill
07.2023 - 09.2023
Shift Lead
Crumbl Cookies Franchises
05.2023 - Current
Sales Associate
American Eagle Outfitters
04.2022 - 07.2022
Team Member
Smoothie King
07.2021 - 08.2021
Swim Instructor
Waterloo Swimming
05.2021 - 12.2021
MBA - Business Management
University of Arkansas
High School Diploma -
Westwood High School