Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bailee Nixon

Fresno,CA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience

Work History

Picker

Amazon
Fresno, CA
06.2016 - 11.2018
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Receptionist

Catholic Charities
Fresno, CA
01.2019 - 01.2020
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.

Housekeeper

Bass Lake World Mark
Bass Lake , CA
09.2021 - 12.2021
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked linen and cycled towels and sheets in full-service cabins.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

High School Diploma -

McLane High School
Fresno, CA
06.2015

Skills

    • Work Planning and Organization
    • Service-Oriented
    • Time Management
    • CDC Sanitation Guidelines
    • Multitasking and Prioritizing
    • Microsoft Office
      • Detail-Oriented
      • Professional and Courteous
      • Verbal and Written Communication
      • Documentation and Reporting
      • Attention to Detail

Accomplishments

  • Consistently met company standard times and individual productivity goals.

Timeline

Housekeeper

Bass Lake World Mark
09.2021 - 12.2021

Receptionist

Catholic Charities
01.2019 - 01.2020

Picker

Amazon
06.2016 - 11.2018

High School Diploma -

McLane High School
Bailee Nixon